# Update Conversation — Help Scout

> Updates a conversation. See the documentation

- Key: `help_scout-update-conversation`
- Type: Action (Write)
- Version: 0.0.2
- App: Help Scout (`help_scout`) — https://pipedream.com/apps/help-scout.md
- This page (HTML): https://pipedream.com/apps/help-scout/actions/update-conversation
- Hints: destructive · open-world
- Source: https://github.com/PipedreamHQ/pipedream/blob/master/components/help_scout/actions/update-conversation/update-conversation.mjs

## Description

Updates a conversation. [See the documentation](https://developer.helpscout.com/mailbox-api/endpoints/conversations/update/)

## Props

| Prop | Type | Required | Description |
|---|---|---|---|
| `conversationId` | `string` | Yes | The unique identifier of the conversation. Options are loaded from the connected account. |
| `operation` | `string` | Yes | The operation to perform on the conversation |
| `value` | `string` | Yes | The value to use for the operation |

## Run it

**MCP**

```ts
import { Client } from "@modelcontextprotocol/sdk/client/index.js"
import { StreamableHTTPClientTransport } from "@modelcontextprotocol/sdk/client/streamableHttp.js"
import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const accessToken = await pd.rawAccessToken

const transport = new StreamableHTTPClientTransport(
  new URL("https://remote.mcp.pipedream.net/v3"),
  {
    requestInit: {
      headers: {
        Authorization: `Bearer ${accessToken}`,
        "x-pd-project-id": process.env.PIPEDREAM_PROJECT_ID!,
        "x-pd-environment": "production",
        "x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
        "x-pd-app-slug": "help_scout",
      },
    },
  },
)

const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)

const { tools } = await mcp.listTools()

// listTools() hands your model this tool's input schema, so it can
// fill the arguments itself:
const result = await mcp.callTool({
  name: "help_scout-update-conversation",
  arguments: {
    conversationId: "Conversation ID",
    operation: "Operation",
  },
})
```

**TypeScript**

```ts
import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "help_scout-update-conversation",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    help_scout: { authProvisionId: "apn_xxxxxxx" },
    conversationId: "Conversation ID",
    operation: "Operation",
  },
})

console.log(result)
```

**cURL**

```bash
curl -X POST https://api.pipedream.com/v1/connect/{project_id}/actions/run \
  -H "Content-Type: application/json" \
  -H "X-PD-Environment: production" \
  -H "Authorization: Bearer {access_token}" \
  -d '{
    "external_user_id": "{external_user_id}",
    "id": "help_scout-update-conversation",
    "configured_props": {
      "help_scout": { "authProvisionId": "apn_xxxxxxx" },
      "conversationId": "Conversation ID",
      "operation": "Operation"
    }
  }'
```

---

- App: https://pipedream.com/apps/help-scout.md · All apps: https://pipedream.com/apps