Heartbeat
Plug-and-play online communities.
Integrate the Heartbeat API with the Zendesk API
Setup the Heartbeat API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Heartbeat and Zendesk remarkably fast. Free for developers.
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Popular Heartbeat and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Heartbeat#
The Heartbeat API offers a powerful way to connect and automate your community engagement. With this API, you can monitor community signals, manage members, and trigger events based on community interactions. By integrating Heartbeat with Pipedream, you can create dynamic, serverless workflows that act upon these signals and bring efficiency to your community management tasks. Whether it's automating welcome messages, syncing member data with other platforms, or analyzing community health, the possibilities are vast.
Connect Heartbeat#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
heartbeat: {
type: "app",
app: "heartbeat",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.heartbeat.chat/v0/users`,
headers: {
Authorization: `Bearer ${this.heartbeat.$auth.api_key}`,
"Accept": `application/json`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies