Integrate the HappyFox Chat API with the ServiceNow API

Setup the HappyFox Chat API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate HappyFox Chat and ServiceNow remarkably fast. Free for developers.

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Popular HappyFox Chat and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of HappyFox Chat#

The HappyFox Chat API equips you with the capability to enhance customer support interactions by automating chat-related tasks, extracting chat data for analysis, and connecting chat events with other business tools. By leveraging this API with Pipedream's serverless platform, you can create powerful workflows that respond to chat events in real-time, synchronize chat data across platforms, and augment your support system with advanced features like dynamic responses or customer satisfaction analysis.

Connect HappyFox Chat#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    happyfox_chat: {
      type: "app",
      app: "happyfox_chat",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.happyfoxchat.com/v1/agents`,
      headers: {
        Authorization: `Bearer ${this.happyfox_chat.$auth.api_token}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})

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