Halo Service Solutions icon

CONNECT APP

Build with Halo Service Solutions

Halo offers modern and intuitive ITSM, PSA and CRM software that is used by 100,000+ people worldwide.

Help Desk & Support

  • OAuth

MCP

Give your agent Halo Service Solutions tools

Every Halo Service Solutions action is exposed as an MCP tool on Pipedream's remote server. Point a client at it with your end user's ID and Connect resolves that user's Halo Service Solutions account for each tool call — you store no tokens.

// accessToken: mint a short-lived token with the Connect SDK — see the MCP guide
const transport = new StreamableHTTPClientTransport(
  new URL("https://remote.mcp.pipedream.net/v3"),
  {
    requestInit: {
      headers: {
        Authorization: `Bearer ${accessToken}`,
        "x-pd-project-id": "{project_id}",
        "x-pd-environment": "production",
        "x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
        "x-pd-app-slug": "halo_service_solutions",
      },
    },
  },
)

const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)

const { tools } = await mcp.listTools()
// Every tool arrives with its own input schema — run one with mcp.callTool().

API PROXY

Call the Halo Service Solutions API directly

For an endpoint with no pre-built tool, the Connect proxy forwards your request to the Halo Service Solutions API with the connected user's credentials attached. You store no tokens and write no refresh logic.

const resp = await pd.proxy.get({
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  accountId: "apn_xxxxxxx",
  url: "https://api.example.com/v1/me",
})

// Any allowed Halo Service Solutions endpoint works here. Pipedream attaches the
// connected account's credentials to the outgoing request.

SDK

Run Halo Service Solutions actions from your backend

Connect a user's Halo Service Solutions account once, then discover and run its tools on their behalf from your own code — TypeScript, Python, or plain HTTP.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const tools = await pd.components.list({
  app: "halo_service_solutions",
  componentType: "action",
})

TOOLS

Halo Service Solutions actions

On-demand operations your product or agent can configure and run on behalf of a connected user.

No Halo Service Solutions actions are available yet.

EVENTS

Halo Service Solutions triggers

Event sources your backend can deploy for users and receive through a webhook.

No Halo Service Solutions triggers are available yet.

REFERENCE

App details

Reference metadata for the Halo Service Solutions connector in the Pipedream registry.

App slug
halo_service_solutions
Authentication
OAuth
Categories
Help Desk & Support
Actions
0
Triggers
0
API proxy
Available

OAuth scopes

These are the scopes Pipedream's managed Halo Service Solutions OAuth client requests when one of your users connects an account. Supply your own OAuth client to request a different set.

  • offline_access
  • all