Integrate the HackerOne API with the Zendesk API

Setup the HackerOne API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate HackerOne and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect HackerOne with Zendesk#

Create Group with HackerOne API on New Ticket (Instant) from Zendesk API

Zendesk + HackerOne

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Create Group with HackerOne API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + HackerOne

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Create Group with HackerOne API on Ticket Closed (Instant) from Zendesk API

Zendesk + HackerOne

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Create Group with HackerOne API on Ticket Pending (Instant) from Zendesk API

Zendesk + HackerOne

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Create Group with HackerOne API on Ticket Solved (Instant) from Zendesk API

Zendesk + HackerOne

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Popular HackerOne and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular HackerOne and Zendesk Actions#

Create Group with the HackerOne API

Create a new organization group. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Invitation with the HackerOne API

Invite a recipient to an organization using their email address. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Get Members with the HackerOne API

List all members of an organization. See the documentation

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Overview of HackerOne#

The HackerOne API enables automated interactions with the HackerOne platform, facilitating the management of vulnerability coordination and bug bounty programs. Through this API, users can programmatically access their reports, manage vulnerabilities, and streamline communications with researchers. When used within Pipedream, you can leverage these functionalities to automate workflows, integrate with other services like Slack, GitHub, and Jira, and enhance your security operations by ensuring timely responses and updates.

Connect HackerOne#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    hackerone: {
      type: "app",
      app: "hackerone",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.hackerone.com/v1/me/organizations`,
      headers: {
        "Accept": `application/json`,
      },
      auth: {
        username: `${this.hackerone.$auth.api_token_identifier}`,
        password: `${this.hackerone.$auth.api_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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