Gupshup
Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools.
Integrate the Gupshup API with the Zendesk API
Setup the Gupshup API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Gupshup and Zendesk remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Gupshup and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Gupshup#
The Gupshup API enables developers to build communication solutions with extensive messaging capabilities. On Pipedream, you can harness this power to create serverless workflows that interact with Gupshup's messaging services. Automate sending messages, create chatbots, or build complex communication systems that react to incoming messages or events. The workflows can be triggered by webhooks, schedules, or other apps' events, and you can integrate Gupshup with numerous other services available on Pipedream.
Connect Gupshup#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
gupshup: {
type: "app",
app: "gupshup",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.gupshup.io/sm/api/v1/users/${this.gupshup.$auth.appname}`,
headers: {
"apikey": `${this.gupshup.$auth.apikey}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies