with GrooveHQ and ServiceNow?
The GrooveHQ API lets you automate your customer support tasks by interfacing with Groove's ticketing system. With it, you can create, update, and manage support tickets, work with customers' data, and leverage knowledge base articles. Integrate GrooveHQ with Pipedream to trigger workflows on new tickets, synchronize customer information with other business tools, and streamline support operations by automating repetitive tasks.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
groovehq: {
type: "app",
app: "groovehq",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.groovehq.com/v1/customers`,
headers: {
Authorization: `Bearer ${this.groovehq.$auth.oauth_access_token}`,
},
})
},
})
The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
servicenow: {
type: "app",
app: "servicenow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
headers: {
Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
},
})
},
})