Manage all your customer support requests in a simple to use platform.
Emit new event when a new message is posted in a channel
Emit new event when a new message is received in a chat
Emit new event when a new team is joined by the authenticated user
Create a new channel in Microsoft Teams. See the docs here
Get the list of shift instances for a team. See the documentation
Send a message to a team's channel. See the docs here
The GrooveHQ API lets you automate your customer support tasks by interfacing with Groove's ticketing system. With it, you can create, update, and manage support tickets, work with customers' data, and leverage knowledge base articles. Integrate GrooveHQ with Pipedream to trigger workflows on new tickets, synchronize customer information with other business tools, and streamline support operations by automating repetitive tasks.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
groovehq: {
type: "app",
app: "groovehq",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.groovehq.com/v1/customers`,
headers: {
Authorization: `Bearer ${this.groovehq.$auth.oauth_access_token}`,
},
})
},
})
The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
microsoft_teams: {
type: "app",
app: "microsoft_teams",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://graph.microsoft.com/v1.0/me`,
headers: {
Authorization: `Bearer ${this.microsoft_teams.$auth.oauth_access_token}`,
},
})
},
})