GraphHopper

We provide route planning for your application (SaaS). Including a powerful Route Optimization API.

Integrate the GraphHopper API with the Zendesk API

Setup the GraphHopper API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate GraphHopper and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of GraphHopper

GraphHopper is a powerful routing engine that leverages OpenStreetMap data to provide various services like route optimization, map matching, and travel time calculation. With the GraphHopper API, you can embed routing capabilities into your apps, automate the creation of efficient travel routes, and analyze spatial data to derive insights on movement patterns. On Pipedream, you can create workflows that harness GraphHopper's features to automate logistics, streamline dispatch systems, and perform geospatial analysis in conjunction with other apps and services.

Connect GraphHopper

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    graphhopper: {
      type: "app",
      app: "graphhopper",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graphhopper.com/api/1/isochrone`,
      params: {
        key: `${this.graphhopper.$auth.api_key}`,
        point: `{enter_coordinates_here}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})