# New Ticket — Gorgias

> Emit new event when a ticket is created. See the documentation

- Key: `gorgias_oauth-ticket-created`
- Type: Trigger (Instant)
- Version: 0.2.3
- App: Gorgias (`gorgias_oauth`) — https://pipedream.com/apps/gorgias-oauth.md
- This page (HTML): https://pipedream.com/apps/gorgias-oauth/triggers/ticket-created
- Source: https://github.com/PipedreamHQ/pipedream/blob/master/components/gorgias_oauth/sources/ticket-created/ticket-created.mjs

## Description

Emit new event when a ticket is created. [See the documentation](https://developers.gorgias.com/reference/the-event-object)

## Props

| Prop | Type | Required | Description |
|---|---|---|---|
| `channel` | `string` | No | The channel used to send the message. |
| `via` | `string` | No | How the message has been received, or sent from Gorgias. |
| `assigneeId` | `integer` | No | The ID of the user assigned to the ticket Options are loaded from the connected account. |
| `tagIds` | `string[]` | No | The tag ids to filter tickets by. Options are loaded from the connected account. |

## Returns

Events emitted by Gorgias.

## Run it

**TypeScript**

```ts
import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const deployed = await pd.triggers.deploy({
  id: "gorgias_oauth-ticket-created",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    gorgias_oauth: { authProvisionId: "apn_xxxxxxx" },
    channel: "Channel",
    via: "Via",
  },
  webhookUrl: "https://example.com/webhooks/gorgias-oauth",
})

console.log(deployed.id)
```

**cURL**

```bash
curl -X POST https://api.pipedream.com/v1/connect/{project_id}/triggers/deploy \
  -H "Content-Type: application/json" \
  -H "X-PD-Environment: production" \
  -H "Authorization: Bearer {access_token}" \
  -d '{
    "external_user_id": "{external_user_id}",
    "id": "gorgias_oauth-ticket-created",
    "webhook_url": "https://example.com/webhooks/gorgias-oauth",
    "configured_props": {
      "gorgias_oauth": { "authProvisionId": "apn_xxxxxxx" },
      "channel": "Channel",
      "via": "Via"
    }
  }'
```

**MCP**

MCP servers expose Gorgias actions as on-demand tools.

New Ticket is an event source, so your application deploys it with the Connect SDK or API and then either receives each event at a webhook URL or retrieves events on demand with the trigger events API.

## Event delivery

Every event is sent to the HTTP endpoint you choose when you deploy the source. Or: no webhook required — your app or agent can fetch recent events from the [trigger events API](https://pipedream.com/docs/connect/api-reference/list-trigger-events.md) instead.

---

- App: https://pipedream.com/apps/gorgias-oauth.md · All apps: https://pipedream.com/apps