Gorgias

Gorgias is the ecommerce helpdesk that turns your customer service into a profit center.

Integrate the Gorgias API with the Zoho CRM API

Setup the Gorgias API trigger to run a workflow which integrates with the Zoho CRM API. Pipedream's integration platform allows you to integrate Gorgias and Zoho CRM remarkably fast. Free for developers.

Convert Lead with Zoho CRM API on New Ticket from Gorgias API
Gorgias + Zoho CRM
 
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Convert Lead with Zoho CRM API on New Ticket Message from Gorgias API
Gorgias + Zoho CRM
 
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Convert Lead with Zoho CRM API on New Updated Ticket from Gorgias API
Gorgias + Zoho CRM
 
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Create Customer with Gorgias API on New Contact (Instant) from Zoho CRM API
Zoho CRM + Gorgias
 
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Create Customer with Gorgias API on New Event (Instant) from Zoho CRM API
Zoho CRM + Gorgias
 
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New Ticket from the Gorgias API

Emit new event when a ticket is created. See the documentation

 
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New Ticket Message from the Gorgias API

Emit new event when a ticket message is created. See the documentation

 
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New Updated Ticket from the Gorgias API

Emit new event when a ticket is updated. See the documentation

 
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New Contact (Instant) from the Zoho CRM API

Emits an event each time a new contact is created in Zoho CRM

 
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New Event (Instant) from the Zoho CRM API

Emit new custom events from Zoho CRM

 
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Create Customer with the Gorgias API

Create a new customer. See the docs

 
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Convert Lead with the Zoho CRM API

Converts a Lead into a Contact or an Account. See the documentation

 
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Create Ticket with the Gorgias API

Create a new ticket. See the docs

 
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Create Object with the Zoho CRM API

Create a new object/module entry. See the documentation

 
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List Tickets with the Gorgias API

List all tickets. See the docs

 
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Overview of Gorgias

Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.

Connect Gorgias

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    gorgias_oauth: {
      type: "app",
      app: "gorgias_oauth",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
      headers: {
        Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Zoho CRM

The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.

Connect Zoho CRM

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_crm: {
      type: "app",
      app: "zoho_crm",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.zoho_crm.$auth.api_domain}/crm/v2/users?type=CurrentUser`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_crm.$auth.oauth_access_token}`,
      },
    })
  },
})