Gorgias is the ecommerce helpdesk that turns your customer service into a profit center.
Emit new event when a ticket message is created. See the documentation
Emit new event when a ticket is updated. See the documentation
Emits an event each time a new contact is created in Zoho CRM
Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
gorgias_oauth: {
type: "app",
app: "gorgias_oauth",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
headers: {
Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
"Accept": `application/json`,
},
})
},
})
The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zoho_crm: {
type: "app",
app: "zoho_crm",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.zoho_crm.$auth.api_domain}/crm/v2/users?type=CurrentUser`,
headers: {
"Authorization": `Zoho-oauthtoken ${this.zoho_crm.$auth.oauth_access_token}`,
},
})
},
})