Integrate the Gorgias API with the ServiceNow API

Setup the Gorgias API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Gorgias and ServiceNow remarkably fast. Free for developers.

Popular Ways to Connect Gorgias with ServiceNow#

Create Table Record with ServiceNow API on New Ticket from Gorgias API

Gorgias + ServiceNow

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Create Table Record with ServiceNow API on New Ticket Message from Gorgias API

Gorgias + ServiceNow

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Create Table Record with ServiceNow API on New Updated Ticket from Gorgias API

Gorgias + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Ticket from Gorgias API

Gorgias + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Ticket Message from Gorgias API

Gorgias + ServiceNow

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Popular Gorgias and ServiceNow Triggers#

New Ticket from the Gorgias API

Emit new event when a ticket is created. See the documentation

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New Ticket Message from the Gorgias API

Emit new event when a ticket message is created. See the documentation

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New Updated Ticket from the Gorgias API

Emit new event when a ticket is updated. See the documentation

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Popular Gorgias and ServiceNow Actions#

Create Customer with the Gorgias API

Create a new customer. See the docs

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Create Ticket with the Gorgias API

Create a new ticket. See the docs

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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List Tickets with the Gorgias API

List all tickets. See the docs

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Overview of Gorgias#

Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.

Connect Gorgias#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    gorgias_oauth: {
      type: "app",
      app: "gorgias_oauth",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
      headers: {
        Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})