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with Gorgias and OpenPhone?
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Popular Ways to Connect Gorgias with OpenPhone#
Popular Gorgias and OpenPhone Triggers#
Emit new event when a call recording has finished.
Emit new event when an incoming call is completed, including calls not picked up or voicemails left.
Emit new event when a ticket message is created. See the documentation
Popular Gorgias and OpenPhone Actions#
Retrieve the list of phone numbers and users associated with your OpenPhone workspace. See the documentation
Create a message for a ticket in the Gorgias system. See the documentation
Overview of Gorgias#
Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.
Connect Gorgias#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
gorgias_oauth: {
type: "app",
app: "gorgias_oauth",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
headers: {
Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
"Accept": `application/json`,
},
})
},
})
Connect OpenPhone#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
openphone: {
type: "app",
app: "openphone",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.openphone.com/v1/phone-numbers`,
headers: {
"Authorization": `${this.openphone.$auth.api_key}`,
},
})
},
})
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