with Gorgias and Data Stores?
Emit new event when a ticket message is created. See the documentation
Emit new event when a ticket is updated. See the documentation
Add or update a single record in your Pipedream Data Store
Add or update multiple records to your Pipedream Data Store
Create a message for a ticket in the Gorgias system. See the documentation
Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
gorgias_oauth: {
type: "app",
app: "gorgias_oauth",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
headers: {
Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
"Accept": `application/json`,
},
})
},
})
Data Stores are a key-value store that allow you to persist state and share data across workflows. You can perform CRUD operations, enabling dynamic data management within your serverless architecture. Use it to save results from API calls, user inputs, or interim data; then read, update, or enrich this data in subsequent steps or workflows. Data Stores simplify stateful logic and cross-workflow communication, making them ideal for tracking process statuses, aggregating metrics, or serving as a simple configuration store.
export default defineComponent({
props: {
myDataStore: {
type: "data_store",
},
},
async run({ steps, $ }) {
await this.myDataStore.set("key_here","Any serializable JSON as the value")
return await this.myDataStore.get("key_here")
},
})