Gorgias

Gorgias is the ecommerce helpdesk that turns your customer service into a profit center.

Integrate the Gorgias API with the Amazon SES API

Setup the Gorgias API trigger to run a workflow which integrates with the Amazon SES API. Pipedream's integration platform allows you to integrate Gorgias and Amazon SES remarkably fast. Free for developers.

Create Email Template with Amazon SES API on New Ticket from Gorgias API
Gorgias + Amazon SES
 
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Create Email Template with Amazon SES API on New Ticket Message from Gorgias API
Gorgias + Amazon SES
 
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Create Email Template with Amazon SES API on New Updated Ticket from Gorgias API
Gorgias + Amazon SES
 
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Get Email Template with Amazon SES API on New Ticket from Gorgias API
Gorgias + Amazon SES
 
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Get Email Template with Amazon SES API on New Ticket Message from Gorgias API
Gorgias + Amazon SES
 
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New Ticket from the Gorgias API

Emit new event when a ticket is created. See the documentation

 
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New Ticket Message from the Gorgias API

Emit new event when a ticket message is created. See the documentation

 
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New Updated Ticket from the Gorgias API

Emit new event when a ticket is updated. See the documentation

 
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Create Customer with the Gorgias API

Create a new customer. See the docs

 
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Create Email Template with the Amazon SES API

Create a HTML or a plain text email template. See the docs

 
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Create Ticket with the Gorgias API

Create a new ticket. See the docs

 
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Get Email Template with the Amazon SES API

Get an email template. See the docs

 
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List Tickets with the Gorgias API

List all tickets. See the docs

 
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Overview of Gorgias

Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.

Connect Gorgias

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    gorgias_oauth: {
      type: "app",
      app: "gorgias_oauth",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
      headers: {
        Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Amazon SES

Amazon Simple Email Service (SES) is a powerful cloud-based email sending service designed to help digital marketers and application developers send marketing, notification, and transactional emails. With the SES API, you can reliably send emails at scale, manage sender reputations, view email sending statistics, and maintain a high deliverability rate. Leveraging Pipedream's capabilities, you can integrate SES seamlessly into serverless workflows, automate email responses based on triggers from other apps, and analyze the effectiveness of your email campaigns by connecting to data analytics platforms.

Connect Amazon SES

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module.exports = defineComponent({
  props: {
    amazon_ses: {
      type: "app",
      app: "amazon_ses",
    }
  },
  async run({steps, $}) {
    const AWS = require("aws-sdk")
    const { accessKeyId, secretAccessKey } = this.amazon_ses.$auth
    
    const ses = new AWS.SES({
      accessKeyId, 
      secretAccessKey,
      region: 'us-east-1',
    })
    
    const sesParams = {
      Destination: {
        ToAddresses: ["<your email here>"],
      }, 
      Message: {
        Body: {
          Html: {
            Charset: "UTF-8", 
            Data: "<h1>This is a test</h1>",
          }, 
            Text: {
            Charset: "UTF-8", 
            Data: "This is a test",
          }
        }, 
        Subject: {
          Charset: "UTF-8", 
          Data: "Test email",
        }
      },
      Source: "<your from address here", 
    };
    
    this.resp = await ses.sendEmail(sesParams).promise()
  },
})