Integrate the Google Sheets API with the Help Scout API

Setup the Google Sheets API trigger to run a workflow which integrates with the Help Scout API. Pipedream's integration platform allows you to integrate Google Sheets and Help Scout remarkably fast. Free for developers.

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Popular Ways to Connect Google Sheets with Help Scout#

Add Single Row with Google Sheets API on New Conversation Assigned (Instant) from Help Scout API

Help Scout + Google Sheets

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Add Single Row with Google Sheets API on New Conversation Created (Instant) from Help Scout API

Help Scout + Google Sheets

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Add Single Row with Google Sheets API on New Customer Added (Instant) from Help Scout API

Help Scout + Google Sheets

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Add Multiple Rows with Google Sheets API on New Conversation Assigned (Instant) from Help Scout API

Help Scout + Google Sheets

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Add Multiple Rows with Google Sheets API on New Conversation Created (Instant) from Help Scout API

Help Scout + Google Sheets

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Popular Google Sheets and Help Scout Triggers#

New Conversation Assigned (Instant) from the Help Scout API

Emit new event when a conversation is assigned to an agent. See the documentation

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New Conversation Created (Instant) from the Help Scout API

Emit new event when a new conversation is created.

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New Customer Added (Instant) from the Help Scout API

Emit new event when a new customer is added.

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New Comment (Instant) from the Google Sheets API

Emit new event each time a comment is added to a spreadsheet.

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New Row Added (Instant) from the Google Sheets API

Emit new event each time a row or rows are added to the bottom of a spreadsheet.

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Popular Google Sheets and Help Scout Actions#

Add Single Row with the Google Sheets API

Add a single row of data to Google Sheets. See the documentation

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Add Note to Conversation with the Help Scout API

Adds a note to an existing conversation in Help Scout. See the documentation

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Add Multiple Rows with the Google Sheets API

Add multiple rows of data to a Google Sheet. See the documentation

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Create Customer with the Help Scout API

Creates a new customer record in Help Scout. See the documentation

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Get Values in Range with the Google Sheets API

Get all values or values from a range of cells using A1 notation. See the documentation

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Overview of Google Sheets#

The Google Sheets API allows for the creation, reading, updating, and deletion of data within Google Sheets, enabling a robust platform for spreadsheet management and data manipulation. Through Pipedream, you can craft serverless workflows that respond to various triggers, such as webhook events, emails, or scheduled times, to interact with Google Sheets. This synergy can automate reporting, synchronize data across applications, manage inventory, track leads in a CRM, or even conduct survey analysis by updating and retrieving sheet data on the fly.

Connect Google Sheets#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    google_sheets: {
      type: "app",
      app: "google_sheets",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.googleapis.com/oauth2/v1/userinfo`,
      headers: {
        Authorization: `Bearer ${this.google_sheets.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Help Scout#

The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.

Connect Help Scout#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    help_scout: {
      type: "app",
      app: "help_scout",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpscout.net/v2/users/me`,
      headers: {
        Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
      },
    })
  },
})

Using Event Sources and Workflows: Analyze Twitter Sentiment in Real-Time and Save to Google Sheets

Learn how you can use Pipedream event sources and serverless workflows to listen for new Twitter mentions, analyze the sentiment of each Tweet using the npm sentiment package (https://www.npmjs.com/package/sentiment), and then save that data to Google Sheets in real-time.

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Community Posts#

Building a Google Sheets Twitter Bot with Pipedream

This is something that's been kicking around my head for a week or so and today I thought I'd try it. It ended up taking about 20 minutes total and 10 lines of code, of which 5 are a function I copied and pasted. While what I built is kind of trivial, I'm blown away by how much was done by built-in functions with Pipedream and how little work I had to do myself. In fact, most of my time was spent in setting stuff up outside of Pipedream itself. Alright, so what did I build?

Building a Twitter Scheduling System with Pipedream and Google Sheets

A few months ago, I blogged about how I used Pipedream and Google Sheets to create a Twitter bot. The idea was simple - read a sheet - select a random row - and use that as the source of a new Tweet. I was thinking about this recently and how useful Google Sheets can be as a "light weight CMS" and figured out another interesting use case - Twitter scheduling.

Logging user credit changes using Google Sheets and Pipedream

One of the nice features SuperSaaS is a credit system which allows end-users to buy credit once and then easily pay for appointments without needing to go through the checkout each time. There are multiple things that can affect a credit balance. Credit purchases and new appointment, obviously, but also refunds due to canceled appointments, and manual credit adjustments by a superuser. This post is a step-by-step tutorial for setting up the logging of user credit information to a Google Sheet using Pipedream, a powerful API integration service.

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