Integrate the Google Gemini API with the Zendesk API

Setup the Google Gemini API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Google Gemini and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Google Gemini with Zendesk#

Generate Content from Text and Image with Google Gemini API on New Ticket (Instant) from Zendesk API

Zendesk + Google Gemini

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Generate Content from Text and Image with Google Gemini API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Google Gemini

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Generate Content from Text and Image with Google Gemini API on Ticket Closed (Instant) from Zendesk API

Zendesk + Google Gemini

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Generate Content from Text and Image with Google Gemini API on Ticket Pending (Instant) from Zendesk API

Zendesk + Google Gemini

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Generate Content from Text and Image with Google Gemini API on Ticket Solved (Instant) from Zendesk API

Zendesk + Google Gemini

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Popular Google Gemini and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Google Gemini and Zendesk Actions#

Generate Content from Text with the Google Gemini API

Generates content from text input using the Google Gemini API. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Generate Content from Text and Image with the Google Gemini API

Generates content from both text and image input using the Gemini API. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Google Gemini#

The Google Gemini API is a cutting-edge tool from Google that enables developers to leverage AI models like Imagen and MusicLM to create and manipulate images and music based on textual descriptions. With Pipedream, you can harness this API to automate workflows that integrate AI-generated content into a variety of applications, from generating visuals for social media posts to composing background music for videos. Pipedream's serverless platform allows you to connect Google Gemini API with other apps to create complex, event-driven workflows without managing infrastructure.

Connect Google Gemini#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    google_gemini: {
      type: "app",
      app: "google_gemini",
    }
  },
  async run({steps, $}) {
    const data = `{{your_promptt}}`;
      //E.g. {"contents":[{"parts":[{"text":"Write a story about a magic backpack"}]}]}
    return await axios($, {
      method: "POST",
      url: `https://generativelanguage.googleapis.com/v1beta/models/gemini-pro:generateContent`,
      headers: {
        "Content-Type": "application/json",        
      },      
      params: {
        key: `${this.google_gemini.$auth.api_key}`,
      },
      data
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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