Integrate the Google Drive API with the Zendesk API

Setup the Google Drive API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Google Drive and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Google Drive with Zendesk#

Add File Sharing Preference with Google Drive API on New Ticket (Instant) from Zendesk API

Zendesk + Google Drive

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Add File Sharing Preference with Google Drive API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Google Drive

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Add File Sharing Preference with Google Drive API on Ticket Closed (Instant) from Zendesk API

Zendesk + Google Drive

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Add File Sharing Preference with Google Drive API on Ticket Pended (Instant) from Zendesk API

Zendesk + Google Drive

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Add File Sharing Preference with Google Drive API on Ticket Solved (Instant) from Zendesk API

Zendesk + Google Drive

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Popular Google Drive and Zendesk Triggers#

Changes to Specific Files from the Google Drive API

Watches for changes to specific files, emitting an event when a change is made to one of those files. To watch for changes to shared drive files, use the Changes to Specific Files (Shared Drive) source instead.

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Changes to Specific Files (Shared Drive) from the Google Drive API

Watches for changes to specific files in a shared drive, emitting an event when a change is made to one of those files

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Google Drive and Zendesk Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Copy File with the Google Drive API

Create a copy of the specified file. See the documentation for more information

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Create Folder with the Google Drive API

Create a new empty folder. See the documentation for more information

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Create New File From Template with the Google Drive API

Create a new Google Docs file from a template. Optionally include placeholders in the template document that will get replaced from this action. See documentation

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Overview of Google Drive#

The Google Drive API on Pipedream allows you to automate various file management tasks, such as creating, reading, updating, and deleting files within your Google Drive. You can also share files, manage permissions, and monitor changes to files and folders. This opens up possibilities for creating workflows that seamlessly integrate with other apps and services, streamlining document handling, backup processes, and collaborative workflows.

Connect Google Drive#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    google_drive: {
      type: "app",
      app: "google_drive",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.googleapis.com/drive/v3/about?fields=user`,
      headers: {
        Authorization: `Bearer ${this.google_drive.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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