with Google Cloud and Help Scout?
Emit new Pub/Sub topic in your GCP account. Messages published to this topic are emitted from the Pipedream source.
Emit new events with the results of an arbitrary query
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
Inserts rows into a BigQuery table. See the docs and for an example here
Creates a scheduled query in Google Cloud. See the documentation
The Google Cloud API opens a world of possibilities for enhancing cloud operations and automating tasks. It empowers you to manage, scale, and fine-tune various services within the Google Cloud Platform (GCP) programmatically. With Pipedream, you can harness this power to create intricate workflows, trigger cloud functions based on events from other apps, manage resources, and analyze data, all in a serverless environment. The ability to interconnect GCP services with numerous other apps enriches automation, making it easier to synchronize data, streamline development workflows, and deploy applications efficiently.
module.exports = defineComponent({
props: {
google_cloud: {
type: "app",
app: "google_cloud",
}
},
async run({steps, $}) {
// Required workaround to get the @google-cloud/storage package
// working correctly on Pipedream
require("@dylburger/umask")()
const { Storage } = require('@google-cloud/storage')
const key = JSON.parse(this.google_cloud.$auth.key_json)
const storage = new Storage({
projectId: key.project_id,
credentials: {
client_email: key.client_email,
private_key: key.private_key,
}
})
await storage.authClient.getCredentials()
return {
status: "success",
authenticated: true,
projectId: key.project_id,
serviceAccount: key.client_email
}
},
})
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})