with Google Cloud and Freshdesk?
Emit new Pub/Sub topic in your GCP account. Messages published to this topic are emitted from the Pipedream source.
Emit new events with the results of an arbitrary query
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Inserts rows into a BigQuery table. See the docs and for an example here
The Google Cloud API opens a world of possibilities for enhancing cloud operations and automating tasks. It empowers you to manage, scale, and fine-tune various services within the Google Cloud Platform (GCP) programmatically. With Pipedream, you can harness this power to create intricate workflows, trigger cloud functions based on events from other apps, manage resources, and analyze data, all in a serverless environment. The ability to interconnect GCP services with numerous other apps enriches automation, making it easier to synchronize data, streamline development workflows, and deploy applications efficiently.
module.exports = defineComponent({
props: {
google_cloud: {
type: "app",
app: "google_cloud",
}
},
async run({steps, $}) {
// Required workaround to get the @google-cloud/storage package
// working correctly on Pipedream
require("@dylburger/umask")()
const { Storage } = require('@google-cloud/storage')
const key = JSON.parse(this.google_cloud.$auth.key_json)
const storage = new Storage({
projectId: key.project_id,
credentials: {
client_email: key.client_email,
private_key: key.private_key,
}
})
await storage.authClient.getCredentials()
return {
status: "success",
authenticated: true,
projectId: key.project_id,
serviceAccount: key.client_email
}
},
})
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})