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with Google Calendar and Freshdesk?
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Popular Ways to Connect Google Calendar with Freshdesk#
Popular Google Calendar and Freshdesk Triggers#
Emit new event based on a time interval before an upcoming event in the calendar. This source uses Pipedream's Task Scheduler. See the documentation for more information and instructions for connecting your Pipedream account.
Emit new event when a Google Calendar events is created or updated (does not emit cancelled events)
Emit new event when a Google Calendar event is created that matches a search
Emit new event when a Google Calendar event is cancelled or deleted
Popular Google Calendar and Freshdesk Actions#
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Google Calendar#
The Google Calendar API lets you dip into the powerhouse of scheduling, allowing for the reading, creation, and manipulation of events and calendars directly from your applications. Through Pipedream, you can seamlessly integrate Google Calendar into a myriad of workflows, automating event management, syncing with other services, setting up custom reminders, or even collating data for reporting. The key here is to streamline your calendar-related processes, ensuring that your time management is as efficient and automated as possible.
Connect Google Calendar#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
google_calendar: {
type: "app",
app: "google_calendar",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://www.googleapis.com/oauth2/v1/userinfo`,
headers: {
Authorization: `Bearer ${this.google_calendar.$auth.oauth_access_token}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Community Posts#
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