Integrate the Goody API with the Zendesk API

Setup the Goody API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Goody and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Goody with Zendesk#

Create Order with Goody API on New Ticket (Instant) from Zendesk API

Zendesk + Goody

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Create Order with Goody API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Goody

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Create Order with Goody API on Ticket Closed (Instant) from Zendesk API

Zendesk + Goody

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Create Order with Goody API on Ticket Pending (Instant) from Zendesk API

Zendesk + Goody

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Create Order with Goody API on Ticket Solved (Instant) from Zendesk API

Zendesk + Goody

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Popular Goody and Zendesk Triggers#

New Order Created from the Goody API

Emit new event when a new order is created in Goody.

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Order Delivered from the Goody API

Emit new event when an order is delivered in Goody.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Goody and Zendesk Actions#

Create Order with the Goody API

Creates a new order in Goody. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Retrieve Orders For Order Batch with the Goody API

Retrieves orders for an order batch in Goody. See the documentation

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Goody#

The Goody API allows for the creation of digital rewards and incentives, facilitating the sending of gift cards and other perks electronically. In Pipedream, you can harness this API to automate the distribution of rewards, integrate with CRM systems, or track and analyze the impact of your rewards program. By leveraging Pipedream’s capability to connect with numerous other platforms, you can create multifaceted workflows that trigger based on various events or conditions.

Connect Goody#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    goody: {
      type: "app",
      app: "goody",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.goody.$auth.environment}.ongoody.com/v1/me`,
      headers: {
        Authorization: `Bearer ${this.goody.$auth.automation_api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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