GoDial
GoDial is a mobile app to help increase sales. Simple import your contact lists. Auto dial calls. Save call status. Schedule Callbacks. Add Notes.
Integrate the GoDial API with the Zendesk API
Setup the GoDial API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate GoDial and Zendesk remarkably fast. Free for developers.
Popular GoDial and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Overview of GoDial#
GoDial turns your phone into a call center, enabling businesses to manage calls and contacts efficiently. The API provides programmatic access to this functionality, allowing you to trigger calls, manage contacts, and automate call logging. With Pipedream, you can harness GoDial's capabilities to create workflows that connect call activities with CRM platforms, customer support tickets, and notification systems, streamlining communication processes within your business.
Connect GoDial#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
godial: {
type: "app",
app: "godial",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://enterprise.godial.cc/meta/api/externals/accounts/list`,
params: {
access_token: `${this.godial.$auth.api_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})