Integrate the Go API with the Zendesk API

Setup the Go API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Go and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Go with Zendesk#

Run Go Code with Go API on New Ticket (Instant) from Zendesk API

Zendesk + Go

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Run Go Code with Go API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Go

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Run Go Code with Go API on Ticket Closed (Instant) from Zendesk API

Zendesk + Go

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Run Go Code with Go API on Ticket Pended (Instant) from Zendesk API

Zendesk + Go

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Run Go Code with Go API on Ticket Solved (Instant) from Zendesk API

Zendesk + Go

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Popular Go and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Go and Zendesk Actions#

Run Go Code with the Go API

Run any Go code and use any Go package available with a simple import. Refer to the Pipedream Go docs to learn more.

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Go#

You can execute custom Go scripts on-demand or in response to various triggers and integrate with thousands of apps supported by Pipedream. Writing with Go on Pipedream enables backend operations like data processing, automation, or invoking other APIs, all within the Pipedream ecosystem. By leveraging Go's performance and efficiency, you can design powerful and fast workflows to streamline complex tasks.

Connect Go#

package main

import (
	"fmt"

	pd "github.com/PipedreamHQ/pipedream-go"
)

func main() {
	// Access previous step data using pd.Steps
	fmt.Println(pd.Steps)

	// Export data using pd.Export
	data := make(map[string]interface{})
	data["name"] = "Luke"
	pd.Export("data", data)
}

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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