Glide
Create the app your business needs — without coding, overpaying, or waiting.
Integrate the Glide API with the Zendesk API
Setup the Glide API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Glide and Zendesk remarkably fast. Free for developers.
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Popular Glide and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Glide#
The Glide API allows you to create feature-rich, mobile-friendly apps directly from data sources like Google Sheets or Excel. On Pipedream, you can harness this seamless bridge between your data and the app interface to automate tasks, sync data in real time, and dynamically control your Glide apps. Combine Glide with other apps on Pipedream to enhance functionality, like triggering notifications, processing payments, or managing user data.
Connect Glide#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
glide: {
type: "app",
app: "glide",
}
},
async run({steps, $}) {
const data = {
"appID": `{{your_app_id}}`,
"queries": `[
{
"tableName": "{{your_table_name}}"
}
]`,
}
return await axios($, {
method: "POST",
url: `https://api.glideapp.io/api/function/queryTables`,
headers: {
Authorization: `Bearer ${this.glide.$auth.secret_token}`,
"Content-Type": `application/json`,
},
data,
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
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