Getswift

GetSwift is a technology & services co. helping businesses build, manage & optimize their delivery & business systems

Integrate the Getswift API with the Zendesk API

Setup the Getswift API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Getswift and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Getswift

The Getswift API provides programmatic access to the Getswift delivery platform, enabling you to manage and track deliveries, drivers, and orders. Integrating this API with Pipedream allows you to create automated workflows that can optimize delivery operations, sync data with other business tools, and respond to events in real-time. With Pipedream, you can trigger actions based on Getswift events, process delivery data, and connect to countless other services to extend the capabilities of your logistics operations.

Connect Getswift

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    getswift: {
      type: "app",
      app: "getswift",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.getswift.co/api/public/v2/drivers`,
      params: {
        ApiKey: `${this.getswift.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})