Function
Run Python compute workloads anywhere, with only a predict function.
Integrate the Function API with the Zendesk API
Setup the Function API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Function and Zendesk remarkably fast. Free for developers.
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Popular Function and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Function#
The Function API allows you to run code snippets in various programming languages directly through API calls. This capability can extend Pipedream workflows by enabling custom logic processing, data transformation, or any operation that requires server-side code execution without deploying or managing servers. By using the Function API, you can incorporate code that's beyond the native actions available within Pipedream, offering a flexible and powerful way to handle complex tasks in your automations.
Connect Function#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
function: {
type: "app",
app: "function",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.fxn.ai/user`,
headers: {
Authorization: `Bearer ${this.function.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies