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Send New Message with Front API

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Send New Message with the Front API
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Developers Pipedream

Getting Started

Create a workflow to Send New Message with the Front API. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Configure the Send New Message action
    1. Connect your Front account
    2. Select a Channel ID
    3. Select a Author ID
    4. Optional- Configure Sender Name
    5. Optional- Configure Subject
    6. Configure Body
    7. Optional- Configure Text
    8. Optional- Configure Attachments
    9. Optional- Select one or more Tag IDs
    10. Optional- Configure Is Archive
    11. Configure To
    12. Optional- Configure CC
    13. Optional- Configure BCC
  2. Select a trigger to run your workflow on HTTP requests, schedules or app events
  3. Deploy the workflow
  4. Send a test event to validate your setup
  5. Turn on the trigger

Integrations

Send new message with Front API on New Requests (Payload Only) from HTTP / Webhook API
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Send new message with Front API on New Message from Discord API
Discord + Front
 
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Send new message with Front API on New Message In Channels from Slack API
Slack + Front
 
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Send new message with Front API on New Message in Channel from Discord Bot API
Discord Bot + Front
 
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Details

This is a pre-built, source-available component from Pipedream's GitHub repo. The component is developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Send New Message on Front
Description:Sends a new message from a channel. It will create a new conversation. [See the docs here](https://dev.frontapp.com/reference/post_channels-channel-id-messages).
Version:0.2.4
Key:frontapp-send-new-message

Code

import utils from "../../common/utils.mjs";
import frontApp from "../../frontapp.app.mjs";

export default {
  key: "frontapp-send-new-message",
  name: "Send New Message",
  description: "Sends a new message from a channel. It will create a new conversation. [See the docs here](https://dev.frontapp.com/reference/post_channels-channel-id-messages).",
  version: "0.2.4",
  type: "action",
  props: {
    frontApp,
    channelId: {
      propDefinition: [
        frontApp,
        "channelId",
      ],
    },
    authorId: {
      propDefinition: [
        frontApp,
        "teammateId",
      ],
      label: "Author ID",
      description: "ID of the teammate on behalf of whom the answer is sent",
    },
    senderName: {
      type: "string",
      label: "Sender Name",
      description: "Name used for the sender info of the message",
      optional: true,
    },
    subject: {
      type: "string",
      label: "Subject",
      description: "Subject of the message for email message",
      optional: true,
    },
    body: {
      type: "string",
      label: "Body",
      description: "Body of the message",
    },
    text: {
      type: "string",
      label: "Text",
      description: "Text version of the body for messages with non-text body",
      optional: true,
    },
    attachments: {
      propDefinition: [
        frontApp,
        "attachments",
      ],
    },
    optionsTagIds: {
      propDefinition: [
        frontApp,
        "tagIds",
      ],
      optional: true,
      description: "List of tag names to add to the conversation (unknown tags will automatically be created)",
    },
    optionsIsArchive: {
      type: "boolean",
      label: "Is Archive",
      description: "Archive the conversation right when sending the message (Default: true)",
      optional: true,
    },
    to: {
      propDefinition: [
        frontApp,
        "to",
      ],
    },
    cc: {
      propDefinition: [
        frontApp,
        "cc",
      ],
    },
    bcc: {
      propDefinition: [
        frontApp,
        "bcc",
      ],
    },
  },
  async run({ $ }) {
    const {
      channelId,
      authorId,
      senderName,
      subject,
      body,
      text,
      optionsIsArchive,
    } = this;

    const to = utils.parse(this.to);
    const cc = utils.parse(this.cc);
    const bcc = utils.parse(this.bcc);
    const tagIds = utils.parse(this.optionsTagIds);
    const attachments = utils.parse(this.attachments);

    const hasAttachments = utils.hasArrayItems(attachments);
    const hasCc = utils.hasArrayItems(cc);
    const hasBcc = utils.hasArrayItems(bcc);

    const data = utils.reduceProperties({
      initialProps: {
        to,
        body,
      },
      additionalProps: {
        cc: [
          cc,
          hasCc,
        ],
        bcc: [
          bcc,
          hasBcc,
        ],
        sender_name: senderName,
        subject,
        author_id: authorId,
        body,
        text,
        options: {
          tag_ids: tagIds,
          archive: optionsIsArchive ?? true,
        },
        attachments: [
          attachments,
          hasAttachments,
        ],
      },
    });

    const args = utils.reduceProperties({
      initialProps: {
        channelId,
        data,
      },
      additionalProps: {
        headers: [
          {
            "Content-Type": "multipart/form-data",
          },
          hasAttachments,
        ],
      },
    });

    const response = await this.frontApp.sendMessage(args);

    $.export("$summary", `Successfully sent new message to channel with ID ${response.id}`);

    return response;
  },
};

Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
FrontfrontAppappThis component uses the Front app.
Channel IDchannelIdstringSelect a value from the drop down menu.
Author IDauthorIdstringSelect a value from the drop down menu.
Sender NamesenderNamestring

Name used for the sender info of the message

Subjectsubjectstring

Subject of the message for email message

Bodybodystring

Body of the message

Texttextstring

Text version of the body for messages with non-text body

Attachmentsattachmentsstring[]

File paths of files previously downloaded in Pipedream E.g. (/tmp/my-image.jpg). Download a file to the /tmp directory

Tag IDsoptionsTagIdsstring[]Select a value from the drop down menu.
Is ArchiveoptionsIsArchiveboolean

Archive the conversation right when sending the message (Default: true)

Totostring[]

List of recipient handles who received the message.

CCccstring[]

List of recipient handles who received a copy of the message.

BCCbccstring[]

List of the recipeient handles who received a blind copy of the message.

Authentication

Front uses OAuth authentication. When you connect your Front account, Pipedream will open a popup window where you can sign into Front and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Front API.

Pipedream requests the following authorization scopes when you connect your account:

About Front

Customer communication platform

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Update Conversation with the Front API

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