Freshstatus
Build Branded Public & Private Status Pages
Integrate the Freshstatus API with the Zendesk API
Setup the Freshstatus API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Freshstatus and Zendesk remarkably fast. Free for developers.
Popular Freshstatus and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Freshstatus#
Freshstatus by Freshworks is an API that lets you manage incident updates and maintenance events for your services. With it, you can communicate real-time status to your users, schedule maintenance windows, and keep a pulse on your system's health, all programmatically. When integrated with Pipedream, Freshstatus becomes even more powerful, allowing you to automate status updates, sync with your monitoring tools, and trigger notifications across various platforms.
Connect Freshstatus#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshstatus: {
type: "app",
app: "freshstatus",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://public-api.freshstatus.io/api/v1/services/`,
headers: {
"Content-Type": `application/json`,
},
auth: {
username: `${this.freshstatus.$auth.username}`,
password: `${this.freshstatus.$auth.subdomain}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})