Integrate the Freshstatus API with the ServiceNow API

Setup the Freshstatus API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Freshstatus and ServiceNow remarkably fast. Free for developers.

Popular Freshstatus and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Freshstatus#

Freshstatus by Freshworks is an API that lets you manage incident updates and maintenance events for your services. With it, you can communicate real-time status to your users, schedule maintenance windows, and keep a pulse on your system's health, all programmatically. When integrated with Pipedream, Freshstatus becomes even more powerful, allowing you to automate status updates, sync with your monitoring tools, and trigger notifications across various platforms.

Connect Freshstatus#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshstatus: {
      type: "app",
      app: "freshstatus",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://public-api.freshstatus.io/api/v1/services/`,
      headers: {
        "Content-Type": `application/json`,
      },
      auth: {
        username: `${this.freshstatus.$auth.username}`,
        password: `${this.freshstatus.$auth.subdomain}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})