Integrate the Freshservice API with the Schedule API

Setup the Freshservice API trigger to run a workflow which integrates with the Schedule API. Pipedream's integration platform allows you to integrate Freshservice and Schedule remarkably fast. Free for developers.

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Popular Freshservice and Schedule Triggers#

New Ticket from the Freshservice API

Emit new event for each created ticket. See documentation

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Custom Interval from the Schedule API

Trigger your workflow every N hours, minutes or seconds.

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Daily schedule from the Schedule API

Trigger your workflow every day.

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Monthly Schedule from the Schedule API

Trigger your workflow on one or more days each month at a specific time (with timezone support).

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Weekly schedule from the Schedule API

Trigger your workflow on one or more days each week at a specific time (with timezone support).

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Overview of Freshservice#

The Freshservice API opens up a realm of possibilities for streamlining IT service management processes. It allows you to interact programmatically with Freshservice features, such as creating tickets, managing users, updating service catalog items, and more. Leveraging the Freshservice API on Pipedream, you can automate repetitive tasks, create complex workflows that react to events in Freshservice in real time, and connect Freshservice to a multitude of other services to enhance its capabilities and your productivity.

Connect Freshservice#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshservice: {
      type: "app",
      app: "freshservice",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshservice.$auth.domain}.freshservice.com/api/v2/tickets`,
      auth: {
        username: `${this.freshservice.$auth.api_key}`,
        password: `X`,
      },
    })
  },
})

Overview of Schedule#

The Schedule app in Pipedream is a powerful tool that allows you to trigger workflows at regular intervals, ranging from every minute to once a year. This enables the automation of repetitive tasks and the scheduling of actions to occur without manual intervention. By leveraging this API, you can execute code, run integrations, and process data on a reliable schedule, all within Pipedream's serverless environment.

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