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Freshservice

Cloud-based IT Service Management solution

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MongoDB

Integrate the Freshservice API with the MongoDB API

Setup the Freshservice API trigger to run a workflow which integrates with the MongoDB API. Pipedream's integration platform allows you to integrate Freshservice and MongoDB remarkably fast. Free for developers.

Popular Ways to Connect Freshservice with MongoDB

Create New Document with MongoDB API on New Ticket from Freshservice API
Freshservice + MongoDB
 
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Delete a Document with MongoDB API on New Ticket from Freshservice API
Freshservice + MongoDB
 
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Find Document by Id with MongoDB API on New Ticket from Freshservice API
Freshservice + MongoDB
 
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Search Documents with MongoDB API on New Ticket from Freshservice API
Freshservice + MongoDB
 
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Update a Document with MongoDB API on New Ticket from Freshservice API
Freshservice + MongoDB
 
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Popular Freshservice and MongoDB Triggers

New Ticket from the Freshservice API

Emit new event for each created ticket. See documentation

 
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New Collection from the MongoDB API

Emit new an event when a new collection is added to a database

 
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New Database from the MongoDB API

Emit new an event when a new database is added

 
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New Document from the MongoDB API

Emit new an event when a new document is added to a collection

 
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New Field in Document from the MongoDB API

Emit new an event when a new field is added to a document

 
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Popular Freshservice and MongoDB Actions

Create New Document with the MongoDB API

Create a new document in a collection of your choice. See the docs here

 
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Delete a Document with the MongoDB API

Delete a single document by ID. See the docs here

 
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Find Document by Id with the MongoDB API

Retrieves a single document by ID. See the docs here

 
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Search Documents with the MongoDB API

Search for specific documents or return all documents. See the docs here

 
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Update a Document with the MongoDB API

Updates a single document by ID. See the docs here

 
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Overview of Freshservice

The Freshservice API opens up a realm of possibilities for streamlining IT service management processes. It allows you to interact programmatically with Freshservice features, such as creating tickets, managing users, updating service catalog items, and more. Leveraging the Freshservice API on Pipedream, you can automate repetitive tasks, create complex workflows that react to events in Freshservice in real time, and connect Freshservice to a multitude of other services to enhance its capabilities and your productivity.

Connect Freshservice

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshservice: {
      type: "app",
      app: "freshservice",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshservice.$auth.domain}.freshservice.com/api/v2/tickets`,
      auth: {
        username: `${this.freshservice.$auth.api_key}`,
        password: `X`,
      },
    })
  },
})

Overview of MongoDB

The MongoDB API provides powerful capabilities to interact with a MongoDB database, allowing you to perform CRUD (Create, Read, Update, Delete) operations, manage databases, and execute sophisticated queries. With Pipedream, you can harness these abilities to automate tasks, sync data across various apps, and react to events in real-time. It’s a combo that’s particularly potent for managing data workflows, syncing application states, or triggering actions based on changes to your data.

Connect MongoDB

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import mongodb from 'mongodb'

export default defineComponent({
  props: {
    mongodb: {
      type: "app",
      app: "mongodb",
    },
    collection: {
      type: "string"
    },
    filter: {
      type: "object"
    }
  },
  async run({steps, $}) {
    const MongoClient = mongodb.MongoClient
    
    const {
      database,
      hostname,
      username,
      password,
    } = this.mongodb.$auth
    
    const url = `mongodb+srv://${username}:${password}@${hostname}/test?retryWrites=true&w=majority`
    const client = await MongoClient.connect(url, { 
      useNewUrlParser: true, 
      useUnifiedTopology: true 
    })
    
    const db = client.db(database)

    const results = await db.collection(this.collection).find(this.filter).toArray();
    $.export('results', results);
    
    await client.close()
  },
})
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