Freshservice

Cloud-based IT Service Management solution

Integrate the Freshservice API with the Formatting API

Setup the Freshservice API trigger to run a workflow which integrates with the Formatting API. Pipedream's integration platform allows you to integrate Freshservice and Formatting remarkably fast. Free for developers.

[Data] Convert JSON to String with Formatting API on New Ticket from Freshservice API
Freshservice + Formatting
 
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[Data] Parse JSON with Formatting API on New Ticket from Freshservice API
Freshservice + Formatting
 
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[Date/Time] Add/Subtract Time with Formatting API on New Ticket from Freshservice API
Freshservice + Formatting
 
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[Date/Time] Compare Dates with Formatting API on New Ticket from Freshservice API
Freshservice + Formatting
 
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[Date/Time] Format with Formatting API on New Ticket from Freshservice API
Freshservice + Formatting
 
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New Ticket from the Freshservice API

Emit new event for each created ticket. See documentation

 
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[Data] Convert JSON to String with the Formatting API

Convert an object to a JSON format string

 
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[Data] Parse JSON with the Formatting API

Parse a JSON string

 
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[Date/Time] Add/Subtract Time with the Formatting API

Add or subtract time from a given input

 
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[Date/Time] Compare Dates with the Formatting API

Get the duration between two dates in days, hours, minutes, and seconds along with checking if they are the same.

 
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[Date/Time] Format with the Formatting API

Format a date string to another date string

 
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Overview of Freshservice

Freshservice is a powerful API that allows you to build a wide variety of
applications and integrations. Here are just a few examples of what you can
build:

  • A custom ticketing system
  • An integration with your company's CRM system
  • A tool to help your team track projects and tasks
  • A system to automate customer support requests
  • And much more!

Connect Freshservice

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshservice: {
      type: "app",
      app: "freshservice",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshservice.$auth.domain}.freshservice.com/api/v2/tickets`,
      auth: {
        username: `${this.freshservice.$auth.api_key}`,
        password: `X`,
      },
    })
  },
})

Connect Formatting

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export default defineComponent({
  async run({ steps, $ }) {
    const text = ' Hello world! ';
    return text.trim()
  },
})