Freshservice

Cloud-based IT Service Management solution

Integrate the Freshservice API with the Formatting API

Setup the Freshservice API trigger to run a workflow which integrates with the Formatting API. Pipedream's integration platform allows you to integrate Freshservice and Formatting remarkably fast. Free for developers.

[Data] Convert JSON to String with Formatting API on New Ticket from Freshservice API
Freshservice + Formatting
 
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[Data] Parse JSON with Formatting API on New Ticket from Freshservice API
Freshservice + Formatting
 
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[Date/Time] Add/Subtract Time with Formatting API on New Ticket from Freshservice API
Freshservice + Formatting
 
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[Date/Time] Compare Dates with Formatting API on New Ticket from Freshservice API
Freshservice + Formatting
 
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[Date/Time] Format with Formatting API on New Ticket from Freshservice API
Freshservice + Formatting
 
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New Ticket from the Freshservice API

Emit new event for each created ticket. See documentation

 
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[Data] Convert JSON to String with the Formatting API

Convert an object to a JSON format string

 
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[Data] Parse JSON with the Formatting API

Parse a JSON string

 
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[Date/Time] Add/Subtract Time with the Formatting API

Add or subtract time from a given input

 
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[Date/Time] Compare Dates with the Formatting API

Get the duration between two dates in days, hours, minutes, and seconds along with checking if they are the same.

 
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[Date/Time] Format with the Formatting API

Format a date string to another date string. For more examples on formatting, see the Sugar Date Format documentation.

 
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Overview of Freshservice

The Freshservice API opens up a realm of possibilities for streamlining IT service management processes. It allows you to interact programmatically with Freshservice features, such as creating tickets, managing users, updating service catalog items, and more. Leveraging the Freshservice API on Pipedream, you can automate repetitive tasks, create complex workflows that react to events in Freshservice in real time, and connect Freshservice to a multitude of other services to enhance its capabilities and your productivity.

Connect Freshservice

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshservice: {
      type: "app",
      app: "freshservice",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshservice.$auth.domain}.freshservice.com/api/v2/tickets`,
      auth: {
        username: `${this.freshservice.$auth.api_key}`,
        password: `X`,
      },
    })
  },
})

Connect Formatting

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export default defineComponent({
  async run({ steps, $ }) {
    const text = ' Hello world! ';
    return text.trim()
  },
})