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with Freshservice and ClickHelp?
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Popular Ways to Connect Freshservice with ClickHelp#
Popular Freshservice and ClickHelp Triggers#
Emit new event when a topic is created. See the documentation
Popular Freshservice and ClickHelp Actions#
Generates a backup of the specified project. This action ensures you have a safe copy of your project in case of any unpredicted data loss. See the documentation
Creates a new publication from the designated project. This action allows you to share your content with others in various formats. See the documentation
Produces a new topic in the existing project. A useful action for starting a new chapter or section within your project. See the documentation
Overview of Freshservice#
The Freshservice API opens up a realm of possibilities for streamlining IT service management processes. It allows you to interact programmatically with Freshservice features, such as creating tickets, managing users, updating service catalog items, and more. Leveraging the Freshservice API on Pipedream, you can automate repetitive tasks, create complex workflows that react to events in Freshservice in real time, and connect Freshservice to a multitude of other services to enhance its capabilities and your productivity.
Connect Freshservice#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshservice: {
type: "app",
app: "freshservice",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshservice.$auth.domain}.freshservice.com/api/v2/tickets`,
auth: {
username: `${this.freshservice.$auth.api_key}`,
password: `X`,
},
})
},
})
Overview of ClickHelp#
The ClickHelp API allows technical writers to automate and interact with the ClickHelp documentation platform programmatically. With this API, Pipedream users can create, update, retrieve, and manage documentation projects, topics, and users within ClickHelp. It opens up opportunities to streamline documentation workflows, integrate with content management systems, and trigger notifications based on documentation changes or reviews.
Connect ClickHelp#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
clickhelp: {
type: "app",
app: "clickhelp",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.clickhelp.$auth.portal_domain}/api/v1/users`,
auth: {
username: `${this.clickhelp.$auth.email}`,
password: `${this.clickhelp.$auth.api_key}`,
},
})
},
})
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