Freshping
Free Reliable Website Monitoring software by Freshworks
Integrate the Freshping API with the Zendesk API
Setup the Freshping API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Freshping and Zendesk remarkably fast. Free for developers.
Popular Freshping and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Freshping#
The Freshping API allows you to automate uptime and performance monitoring for your websites and web services. By integrating with Pipedream, you can harness this capability to create customized alerts, log incidents, and trigger actions based on the health of your monitored services. This opens up possibilities for proactive maintenance, real-time status updates, and seamless incident management by connecting to various apps and services.
Connect Freshping#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshping: {
type: "app",
app: "freshping",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.freshping.io/api/v1/checks/`,
auth: {
username: `${this.freshping.$auth.api_key}`,
password: `${this.freshping.$auth.subdomain}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})