with Freshdesk and Trello?
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Trello's API lets you craft workflows around managing boards, lists, cards, and users. With Pipedream, you can automate Trello tasks, like syncing cards with external databases, updating checklists, and posting notifications to other platforms. It enables seamless connection with other apps, fostering productivity by automating routine board operations, card management, and team notifications.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
trello: {
type: "app",
app: "trello",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.trello.com/1/members/me`,
}, {
token: {
key: this.trello.$auth.oauth_access_token,
secret: this.trello.$auth.oauth_refresh_token,
},
oauthSignerUri: this.trello.$auth.oauth_signer_uri,
})
},
})