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with Freshdesk and Testmo?
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Popular Ways to Connect Freshdesk with Testmo#
Popular Freshdesk and Testmo Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Testmo Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Appends test artifacts, fields or links to an existing automation run. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Appends test artifacts, fields or test results to an existing thread in an automation run. See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Testmo#
The Testmo API enables automation and integration of your testing workflows into the broader CI/CD pipeline. With Pipedream, you can use this API to trigger tests, update test cases, log results, and sync status with other project management tools. By creating custom serverless workflows on Pipedream, you can connect Testmo to various apps, manage test lifecycles, and respond to events from other services in real-time.
Connect Testmo#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
testmo: {
type: "app",
app: "testmo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.testmo.$auth.sitename}.testmo.net/api/v1/user`,
headers: {
Authorization: `Bearer ${this.testmo.$auth.api_key}`,
},
})
},
})
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