Customer support software
Emit new event each time a Telegram Bot command is received.
Emit new event each time a channel post is created or updated.
Emit new event each time a Telegram message is created or updated.
With the Freshdesk API, you can create powerful customer support applications.
Here are some examples of what you can build:
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
With the Telegram Bot API, you can build bots that perform a variety of tasks,
including:
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
telegram_bot_api: {
type: "app",
app: "telegram_bot_api",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.telegram.org/bot${this.telegram_bot_api.$auth.token}/getMe`,
})
},
})