Freshdesk

Customer support software

Integrate the Freshdesk API with the Telegram Bot API

Setup the Freshdesk API trigger to run a workflow which integrates with the Telegram Bot API. Pipedream's integration platform allows you to integrate Freshdesk and Telegram Bot remarkably fast. Free for developers.

Create a Company with Freshdesk API on Channel Updates (Instant) from Telegram Bot API
Telegram Bot + Freshdesk
 
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Create a Company with Freshdesk API on Message Updates (Instant) from Telegram Bot API
Telegram Bot + Freshdesk
 
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Create a Company with Freshdesk API on New Updates (Instant) from Telegram Bot API
Telegram Bot + Freshdesk
 
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Create a Contact with Freshdesk API on Channel Updates (Instant) from Telegram Bot API
Telegram Bot + Freshdesk
 
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Create a Contact with Freshdesk API on Message Updates (Instant) from Telegram Bot API
Telegram Bot + Freshdesk
 
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New Contact from the Freshdesk API

Emit new notifications when a new contact is created

 
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New Ticket from the Freshdesk API

Emit new notifications when a new ticket is created

 
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New Channel Updates (Instant) from the Telegram Bot API

Emit new event each time a channel post is created or updated.

 
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New Message Updates (Instant) from the Telegram Bot API

Emit new event each time a Telegram message is created or updated.

 
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New Updates (Instant) from the Telegram Bot API

Emit new event for each new Telegram event.

 
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Create a Company with the Freshdesk API

Create a company. See docs here

 
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Create Chat Invite Link with the Telegram Bot API

Create an additional invite link for a chat, See the docs for more information

 
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Create a Contact with the Freshdesk API

Create a contact. See docs here

 
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Delete a Message with the Telegram Bot API

Deletes a message. See the docs for more information

 
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Create a Ticket with the Freshdesk API

Create a ticket. See docs here

 
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Connect Freshdesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})

Overview of Telegram Bot

With the Telegram Bot API, you can build bots that perform a variety of tasks,
including:

  • Sending and receiving messages
  • Social networking
  • Content management
  • File sharing
  • Location sharing
  • Bot administration
  • And more!

Connect Telegram Bot

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    telegram_bot_api: {
      type: "app",
      app: "telegram_bot_api",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.telegram.org/bot${this.telegram_bot_api.$auth.token}/getMe`,
    })
  },
})