with Freshdesk and Microsoft Sharepoint Online?
Emit new event when a new list is created in Microsoft Sharepoint.
Emit new event when a list is updated in Microsoft Sharepoint.
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Create a new item in Microsoft Sharepoint. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Create a new list in Microsoft Sharepoint. See the documentation
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
The Microsoft SharePoint Online API opens up a world of possibilities for integrating your SharePoint content with other services and automating tasks. With Pipedream, you can harness this API to create powerful workflows that trigger on events in SharePoint, manipulate data, and connect with countless other apps. Create custom automations for document management, team notifications, content moderation, and more, without the need to manage infrastructure.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
sharepoint: {
type: "app",
app: "sharepoint",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://graph.microsoft.com/v1.0/me`,
headers: {
Authorization: `Bearer ${this.sharepoint.$auth.oauth_access_token}`,
},
})
},
})