What do you want to automate

with Freshdesk and Redmine?

Prompt, edit and deploy AI agents that connect to Freshdesk, Redmine and 2,500+ other apps in seconds.

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Assign Ticket to Agent with Freshdesk API on New Issue Created from Redmine API
Redmine + Freshdesk
 
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Assign Ticket to Agent with Freshdesk API on Project Updated from Redmine API
Redmine + Freshdesk
 
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Assign Ticket to Group with Freshdesk API on New Issue Created from Redmine API
Redmine + Freshdesk
 
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Assign Ticket to Group with Freshdesk API on Project Updated from Redmine API
Redmine + Freshdesk
 
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Close Ticket with Freshdesk API on New Issue Created from Redmine API
Redmine + Freshdesk
 
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New Issue Created from the Redmine API

Emit new event when a new issue is created in Redmine

 
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Project Updated from the Redmine API

Emits an event whenever a project is updated in Redmine

 
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New Contact Created from the Freshdesk API

Emit new event when a contact is created. See the documentation

 
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New Ticket Created from the Freshdesk API

Emit new event when a ticket is created. See the documentation

 
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Assign Ticket to Agent with the Freshdesk API

Assign a Freshdesk ticket to a specific agent. See the documentation

 
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Create Issue with the Redmine API

Creates a new issue in Redmine. See the documentation

 
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Assign Ticket to Group with the Freshdesk API

Assign a Freshdesk ticket to a specific group See the documentation

 
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Delete User with the Redmine API

Deletes a user from the Redmine platform. See the documentation

 
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Close Ticket with the Freshdesk API

Set a Freshdesk ticket's status to 'Closed'. See docs

 
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Integrate the Freshdesk API with the Redmine API
Setup the Freshdesk API trigger to run a workflow which integrates with the Redmine API. Pipedream's integration platform allows you to integrate Freshdesk and Redmine remarkably fast. Free for developers.

Overview of Freshdesk

The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.

Connect Freshdesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})

Overview of Redmine

The Redmine API allows for integration with the Redmine project management tool, enabling the automation of tasks like issue tracking, project management, and time tracking. Using Pipedream, you can create workflows that trigger on specific Redmine events or perform actions in Redmine based on triggers from other apps. By harnessing the Redmine API on Pipedream, you can connect Redmine with a multitude of other apps and services to streamline your project management processes.

Connect Redmine

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    redmine: {
      type: "app",
      app: "redmine",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.redmine.$auth.hostname}/my/account.json`,
      headers: {
        "Content-Type": `application/json`,
        "X-Redmine-API-Key": `${this.redmine.$auth.api_key}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo