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with Freshdesk and Reddit?
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Popular Ways to Connect Freshdesk with Reddit#
Popular Freshdesk and Reddit Triggers#
Emit new event each time a new comment is added to a subreddit.
Emit new event each time a new hot post is added to the top 10 items in a subreddit.
Emit new event when a contact is updated. See the documentation
Popular Freshdesk and Reddit Actions#
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
List subreddits based on a search criteria. See the docs here
Assign a Freshdesk ticket to a specific agent. See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Reddit#
The Reddit API unlocks the potential to automate interactions with one of the largest online communities. With Pipedream, you can tap into the Reddit ecosystem to monitor trends, engage with audiences, or curate content. Whether it's tracking mentions of your brand, auto-posting to subreddits, or gathering data for analysis, the API offers a breadth of functionalities — from getting posts and comments to creating new threads and managing account settings.
Connect Reddit#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
reddit: {
type: "app",
app: "reddit",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://oauth.reddit.com/api/v1/me`,
headers: {
Authorization: `Bearer ${this.reddit.$auth.oauth_access_token}`,
},
})
},
})
Community Posts#
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