with Freshdesk and PrintAutopilot?
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Uploads a PDF document to the print-autopilot queue. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
The PrintAutopilot API facilitates the automation of print-on-demand services, allowing you to seamlessly create, manage, and track custom print orders right from within your Pipedream workflows. With this API, you can trigger printing and shipping of products like t-shirts, mugs, and posters as soon as a customer places an order, or batch process orders to optimize fulfillment. In Pipedream, harness these capabilities to build integrated workflows that connect PrintAutopilot with eCommerce platforms, CRM systems, or customer support tools to streamline your print-on-demand business.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
printautopilot: {
type: "app",
app: "printautopilot",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://printautopilot.com/api/print-jobs`,
headers: {
Authorization: `Bearer ${this.printautopilot.$auth.connection_token}`,
"Accept": `application/json`,
},
})
},
})