What do you want to automate
with Freshdesk and Postman?
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Popular Ways to Connect Freshdesk with Postman#
Popular Freshdesk and Postman Triggers#
Emit new event when a monitor run is completed. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Postman Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Postman#
The Postman API enables you to automate tasks within your Postman collections, such as running collections, fetching and updating environments, and integrating your API development workflow into your CI/CD pipeline. Using Pipedream, you can harness this functionality to create custom workflows that trigger on various events, process data, and connect with other apps, extending the capabilities of your API testing and development processes.
Connect Postman#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
postman: {
type: "app",
app: "postman",
}
},
async run({steps, $}) {
const data = {
"auth_token": `=user:NNNNNN`,
}
return await axios($, {
url: `https://api.getpostman.com/me`,
headers: {
"X-Api-Key": `${this.postman.$auth.api_key}`,
},
data,
})
},
})
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