Integrate the Freshdesk API with the Pipedream Utils API

Setup the Freshdesk API trigger to run a workflow which integrates with the Pipedream Utils API. Pipedream's integration platform allows you to integrate Freshdesk and Pipedream Utils remarkably fast. Free for developers.

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Popular Ways to Connect Freshdesk with Pipedream Utils#

Formatting - [Data] Convert JSON to String with Pipedream Utils API on New Contact from Freshdesk API

Freshdesk + Pipedream Utils

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Formatting - [Data] Convert JSON to String with Pipedream Utils API on New Ticket from Freshdesk API

Freshdesk + Pipedream Utils

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Formatting - [Data] Parse JSON with Pipedream Utils API on New Contact from Freshdesk API

Freshdesk + Pipedream Utils

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Formatting - [Data] Parse JSON with Pipedream Utils API on New Ticket from Freshdesk API

Freshdesk + Pipedream Utils

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Formatting - [Date/Time] Add/Subtract Time with Pipedream Utils API on New Contact from Freshdesk API

Freshdesk + Pipedream Utils

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Popular Freshdesk and Pipedream Utils Triggers#

New Contact Created from the Freshdesk API

Emit new event when a contact is created. See the documentation

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New Ticket Created from the Freshdesk API

Emit new event when a ticket is created. See the documentation

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Popular Freshdesk and Pipedream Utils Actions#

Create a Company with the Freshdesk API

Create a company. See the documentation

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Formatting - [Data] Convert JSON to String with the Pipedream Utils API

Convert an object to a JSON format string

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Create a Contact with the Freshdesk API

Create a contact. See the documentation

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Formatting - [Data] Parse JSON with the Pipedream Utils API

Parse a JSON string

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Create a Ticket with the Freshdesk API

Create a ticket. See the documentation

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Overview of Freshdesk#

The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.

Connect Freshdesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})

Overview of Pipedream Utils#

The Pipedream Utils app is a set of pre-built functions that streamline common tasks in your workflows. It acts like a Swiss Army knife for developers, providing essential tools such as format conversion, date manipulation, and text processing. By leveraging these functions, you can reduce the boilerplate code needed for routine operations, speeding up the development of intricate automations. The Helper Functions API can be a game changer when it comes to tasks like parsing dates in user-friendly formats, encoding and decoding data, or generating UUIDs, making them more efficient and less error-prone.

Connect Pipedream Utils#

export default defineComponent({
  props: {
    pipedream_utils: {
      type: "app",
      app: "pipedream_utils",
    }
  },
  async run({steps, $}) {

  },
})

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