Freshdesk

Customer support software

Integrate the Freshdesk API with the OpenAI (ChatGPT) API

Setup the Freshdesk API trigger to run a workflow which integrates with the OpenAI (ChatGPT) API. Pipedream's integration platform allows you to integrate Freshdesk and OpenAI (ChatGPT) remarkably fast. Free for developers.

Create Completion (Send Prompt) with OpenAI (ChatGPT) API on New Contact from Freshdesk API
Freshdesk + OpenAI (ChatGPT)
 
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Chat with OpenAI (ChatGPT) API on New Contact from Freshdesk API
Freshdesk + OpenAI (ChatGPT)
 
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Chat with OpenAI (ChatGPT) API on New Ticket from Freshdesk API
Freshdesk + OpenAI (ChatGPT)
 
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Summarize Text with OpenAI (ChatGPT) API on New Contact from Freshdesk API
Freshdesk + OpenAI (ChatGPT)
 
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Summarize Text with OpenAI (ChatGPT) API on New Ticket from Freshdesk API
Freshdesk + OpenAI (ChatGPT)
 
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New Contact from the Freshdesk API

Emit new notifications when a new contact is created

 
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New Ticket from the Freshdesk API

Emit new notifications when a new ticket is created

 
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New File Created from the OpenAI (ChatGPT) API

Emit new event when a new file is created in OpenAI. See the documentation

 
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New Fine Tuning Job Created from the OpenAI (ChatGPT) API

Emit new event when a new fine-tuning job is created in OpenAI. See the documentation

 
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New Run State Changed from the OpenAI (ChatGPT) API

Emit new event every time a run changes its status. See the documentation

 
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Create a Company with the Freshdesk API

Create a company. See docs here

 
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Chat with the OpenAI (ChatGPT) API

The Chat API, using the gpt-3.5-turbo or gpt-4 model. See docs here

 
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Create a Contact with the Freshdesk API

Create a contact. See docs here

 
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Summarize Text with the OpenAI (ChatGPT) API

Summarizes text using the Chat API

 
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Create a Ticket with the Freshdesk API

Create a ticket. See docs here

 
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Overview of Freshdesk

The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.

Connect Freshdesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})

Overview of OpenAI (ChatGPT)

OpenAI provides a suite of powerful AI models through its API, enabling developers to integrate advanced natural language processing and generative capabilities into their applications. Here’s an overview of the services offered by OpenAI's API:

Use Python or Node.js code to make fully authenticated API requests with your OpenAI account:

Connect OpenAI (ChatGPT)

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    openai: {
      type: "app",
      app: "openai",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.openai.com/v1/models`,
      headers: {
        Authorization: `Bearer ${this.openai.$auth.api_key}`,
      },
    })
  },
})