Freshdesk
Customer support software
Integrate the Freshdesk API with the OpenAI (ChatGPT) API
Setup the Freshdesk API trigger to run a workflow which integrates with the OpenAI (ChatGPT) API. Pipedream's integration platform allows you to integrate Freshdesk and OpenAI (ChatGPT) remarkably fast. Free for developers.
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Popular Ways to Connect Freshdesk with OpenAI (ChatGPT)#
Popular Freshdesk and OpenAI (ChatGPT) Triggers#
Emit new event when a new batch is completed in OpenAI. See the documentation
Emit new event when a new file is created in OpenAI. See the documentation
Emit new event when a new fine-tuning job is created in OpenAI. See the documentation
Popular Freshdesk and OpenAI (ChatGPT) Actions#
The Chat API, using the gpt-3.5-turbo or gpt-4 model. See the documentation
Summarizes text using the Chat API. See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of OpenAI (ChatGPT)#
OpenAI provides a suite of powerful AI models through its API, enabling developers to integrate advanced natural language processing and generative capabilities into their applications. Here’s an overview of the services offered by OpenAI's API:
Use Python or Node.js code to make fully authenticated API requests with your OpenAI account:
Connect OpenAI (ChatGPT)#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
openai: {
type: "app",
app: "openai",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.openai.com/v1/models`,
headers: {
Authorization: `Bearer ${this.openai.$auth.api_key}`,
},
})
},
})
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