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with Freshdesk and Missive?
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Popular Ways to Connect Freshdesk with Missive#
Popular Freshdesk and Missive Triggers#
Emit new event when a new comment is added. See the Documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Missive Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Missive#
The Missive API allows users to streamline their email and team communication within the Pipedream platform. It offers access to manage conversations, collaborate on emails, and automate workflows involving your communication stack. With Pipedream, you can harness this API to integrate Missive with various other apps, enhance your team's productivity, and create custom automation based on triggers like new emails or conversation status changes.
Connect Missive#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
missive: {
type: "app",
app: "missive",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://public.missiveapp.com/v1/users`,
headers: {
Authorization: `Bearer ${this.missive.$auth.api_token}`,
},
})
},
})
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