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with Freshdesk and Mailchimp?
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Popular Ways to Connect Freshdesk with Mailchimp#
Popular Freshdesk and Mailchimp Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Emit new event when a recipient clicks a pre-specified link in an specific campaign.
Emit new event when an audience is added to the connected Mailchimp account.
Popular Freshdesk and Mailchimp Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Adds a new note to an existing subscriber. See docs here
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Mailchimp#
The Mailchimp API taps into the heart of your email marketing efforts, allowing you to manage subscribers, campaigns, and reports. With the API, you can automate tasks like syncing subscriber lists, segmenting contacts based on behavior, and personalizing email content to match user profiles. It's a powerful tool for marketers looking to fine-tune their email strategy and maximize engagement.
Connect Mailchimp#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
mailchimp: {
type: "app",
app: "mailchimp",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://login.mailchimp.com/oauth2/metadata`,
headers: {
Authorization: `Bearer ${this.mailchimp.$auth.oauth_access_token}`,
},
})
},
})
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