What do you want to automate
with Freshdesk and Magnetic?
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Popular Freshdesk and Magnetic Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Magnetic Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Magnetic#
Magnetic is a project management and workflow automation platform designed to help agencies stay organized and streamline operations. With the Magnetic API on Pipedream, you can automate routine tasks, sync data across various apps, and create custom workflows to enhance productivity. From task creation and time tracking to financial management and reporting, Pipedream’s serverless execution model lets you connect Magnetic with a plethora of other services without the need for a dedicated server setup.
Connect Magnetic#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
magnetic: {
type: "app",
app: "magnetic",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.magnetichq.com/Magnetic/rest/coreAPI/users`,
params: {
token: `${this.magnetic.$auth.token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies