Freshdesk

Customer support software

Integrate the Freshdesk API with the HTTP / Webhook API

Setup the Freshdesk API trigger to run a workflow which integrates with the HTTP / Webhook API. Pipedream's integration platform allows you to integrate Freshdesk and HTTP / Webhook remarkably fast. Free for developers.

Create a Company with Freshdesk API on New Requests from HTTP / Webhook API
HTTP / Webhook + Freshdesk
 
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Create a Contact with Freshdesk API on New Requests from HTTP / Webhook API
HTTP / Webhook + Freshdesk
 
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Create a Ticket with Freshdesk API on New Requests from HTTP / Webhook API
HTTP / Webhook + Freshdesk
 
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Get Ticket Details with Freshdesk API on New Requests from HTTP / Webhook API
HTTP / Webhook + Freshdesk
 
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List All Tickets with Freshdesk API on New Requests from HTTP / Webhook API
HTTP / Webhook + Freshdesk
 
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New Requests from the HTTP / Webhook API

Get a URL and emit the full HTTP event on every request (including headers and query parameters). You can also configure the HTTP response code, body, and more.

 
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New Requests (Payload Only) from the HTTP / Webhook API

Get a URL and emit the HTTP body as an event on every request

 
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New Contact from the Freshdesk API

Emit new notifications when a new contact is created

 
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New Ticket from the Freshdesk API

Emit new notifications when a new ticket is created

 
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New event when the content of the URL changes. from the HTTP / Webhook API

Emit new event when the content of the URL changes.

 
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Create a Company with the Freshdesk API

Create a company. See docs here

 
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Create a Contact with the Freshdesk API

Create a contact. See docs here

 
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Create a Ticket with the Freshdesk API

Create a ticket. See docs here

 
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Send any HTTP Request with the HTTP / Webhook API

Send an HTTP request using any method and URL. Optionally configure query string parameters, headers, and basic auth.

 
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Get Ticket Details with the Freshdesk API

Get a Ticket. See docs here

 
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Connect Freshdesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})

Connect HTTP / Webhook

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export default defineComponent({
  props: {
    http: {
      type: "http_request",
      default: {
        method: "GET",
        url: "http://api.open-notify.org/iss-now.json",
      }
    }
  },
  async run({steps, $}) {
    return await this.http.execute()
  },
})

Community Posts

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I'm going to build a workflow that will search Twitter every hour for a keyword. It will take the results, format them nicely, and then email it.
Building a Traffic-Based Workflow in Pipedream
Building a Traffic-Based Workflow in Pipedream
Normally I don't like to blog about stuff that isn't generally available to all, but as it will be available sometime soon, I decided to go ahead anyway. And I built something really cool I want to share so that's another reason to talk about this now!