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with Freshdesk and Google Sheets?
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Popular Ways to Connect Freshdesk with Google Sheets#
Popular Freshdesk and Google Sheets Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Emit new event each time a comment is added to a spreadsheet.
Emit new event each time a row or rows are added to the bottom of a spreadsheet.
Emit new event each time a row or rows are added to the bottom of a spreadsheet.
Popular Freshdesk and Google Sheets Actions#
Add a note or conversation to an existing ticket. See the documentation
Add a single row of data to Google Sheets. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Add multiple rows of data to a Google Sheet. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Google Sheets#
The Google Sheets API allows for the creation, reading, updating, and deletion of data within Google Sheets, enabling a robust platform for spreadsheet management and data manipulation. Through Pipedream, you can craft serverless workflows that respond to various triggers, such as webhook events, emails, or scheduled times, to interact with Google Sheets. This synergy can automate reporting, synchronize data across applications, manage inventory, track leads in a CRM, or even conduct survey analysis by updating and retrieving sheet data on the fly.
Connect Google Sheets#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
google_sheets: {
type: "app",
app: "google_sheets",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://www.googleapis.com/oauth2/v1/userinfo`,
headers: {
Authorization: `Bearer ${this.google_sheets.$auth.oauth_access_token}`,
},
})
},
})
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