Freshdesk
Customer support software
Integrate the Freshdesk API with the Google Sheets API
Setup the Freshdesk API trigger to run a workflow which integrates with the Google Sheets API. Pipedream's integration platform allows you to integrate Freshdesk and Google Sheets remarkably fast. Free for developers.
Popular Freshdesk and Google Sheets Triggers#
New Row Added (Instant) from the Google Sheets API
Emit new events each time a row or rows are added to the bottom of a spreadsheet. To use this source with a spreadsheet in a Shared Drive, use the New Row Added (Shared Drive, Instant) source instead.
New Row Added (Shared Drive, Instant) from the Google Sheets API
Emit new events each time a row or rows are added to the bottom of a spreadsheet in a shared drive
New Updates (Instant) from the Google Sheets API
Emit new event each time a row or cell is updated in a spreadsheet. To use this source with a spreadsheet in a Shared Drive, use the New Updates (Shared Drive, Instant) source instead.
Overview of Freshdesk#
With the Freshdesk API, you can create powerful customer support applications.
Here are some examples of what you can build:
- A ticketing system for tracking customer issues
- A knowledge base for self-service customer support
- A customer community for engaging customers and crowd-sourcing solutions
- A call center management system
Connect Freshdesk#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Google Sheets#
Some examples of things you can build using the Google Sheets API include:
- A web app that lets users input data into a Google Sheet
- A script that automatically updates a Google Sheet with data from another
source - A tool that generates graphs and charts from data in a Google Sheet
- A service that sends data from a Google Sheet to another API or application
Connect Google Sheets#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
google_sheets: {
type: "app",
app: "google_sheets",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://www.googleapis.com/oauth2/v1/userinfo`,
headers: {
Authorization: `Bearer ${this.google_sheets.$auth.oauth_access_token}`,
},
})
},
})
Related Videos#
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Save Zoom Cloud Recordings to Google Drive and Share on Slack
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Community Posts#
Building a Google Sheets Twitter Bot with Pipedream
This is something that's been kicking around my head for a week or so and today I thought I'd try it. It ended up taking about 20 minutes total and 10 lines of code, of which 5 are a function I copied and pasted. While what I built is kind of trivial, I'm blown away by how much was done by built-in functions with Pipedream and how little work I had to do myself. In fact, most of my time was spent in setting stuff up outside of Pipedream itself. Alright, so what did I build?
Building a Twitter Scheduling System with Pipedream and Google Sheets
A few months ago, I blogged about how I used Pipedream and Google Sheets to create a Twitter bot. The idea was simple - read a sheet - select a random row - and use that as the source of a new Tweet. I was thinking about this recently and how useful Google Sheets can be as a "light weight CMS" and figured out another interesting use case - Twitter scheduling.
Logging user credit changes using Google Sheets and Pipedream
One of the nice features SuperSaaS is a credit system which allows end-users to buy credit once and then easily pay for appointments without needing to go through the checkout each time. There are multiple things that can affect a credit balance. Credit purchases and new appointment, obviously, but also refunds due to canceled appointments, and manual credit adjustments by a superuser. This post is a step-by-step tutorial for setting up the logging of user credit information to a Google Sheet using Pipedream, a powerful API integration service.